FAQ
Xingjia is a professional ASIC Miner Factory. If you have any questions about our products or services, you can find the answers here. If you have any questions, please feel free to contact us and we will reply to you as soon as possible.
A: Please leave your contact way such as Email/Whats-app/Skype/Trademanager to us. We will contact you and pass our quotation sheet to you as soon as possible.
A: We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
A: If you have a shipping agent, we are very willing to deliver to your shipping agent according to your requirements, if not we will use DHL/UPS to ship the miner, if DHL/UPS cannot reach the address, we will change the shipping method, please understand.
A: Courier freight depends on weight and carton size, destinations and other relating factors.
A: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 2-3 days.
A: From the date of delivery, the general warranty period is 180 days, and the specific situation is subject to the order contract.
A: Generally, it is shipped from Hong Kong, Shenzhen, Guangzhou and other places in China. If you have special requirements, you can contact us.
A: The payment methods we provide include bank card payment, Tether payment and other methods.
A: Apart from this official website, we currently do not have any other official website. In addition, you can also find us on LinkedIn, Facebook, ins, alibaba, globalsources, etc. However, please note that many scammers on the SNS platform impersonate us. If necessary, you can leave us a message on the official website and we will reply as soon as possible.